Buyers Access Partners with NPS Rent Assurance to Provide Rent From Payroll Platform

December 05, 2017 (PRWEB)

Buyers Access (BA) announced today a partnership with NPS Rent Assurance® (NPS), the leading Rent From Payroll® platform serving the multifamily rental housing industry. BA member companies will now have additional options available to extend lease offers that lead to higher conversion rates, lower delinquency and defaults, and increased retention/lower turnover costs. With this new network purchasing solution, exclusive NPS platform pricing will be provided as a benefit to BA member companies.

“Adding NPS Rent Assurance as a supplier partner supplements our service offering with a proven solution for timely rent delivery through payroll direct deposit,” says Jeff Peterson, Vice President, Buyers Access. “NPS has a long history of working with property owners and operators of all sizes across the U.S. to convert and retain residents who might otherwise have challenges securing a lease, or staying current on their rent payments.”

“We are excited to be working with Buyers Access and to offer enhanced leasing opportunities at member communities,” says Richard A. Levitan, president of Neighborhood Pay Services, parent company to NPS Rent Assurance. “As a better alternative to guarantors or higher security deposits, rent from payroll offers property owners and managers a superior means to convert more approved applicants while improving net operating income, decreasing delinquency, and increasing resident length of stay.”

NPS data shows that lease offers that include a rent from payroll option increase conversion rates by more than 57 percent for conditionally approved applicants, and that after move-in these residents perform on par with their higher credit counterparts, staying an average of 600 days, or twice the industry average. The program also delivers a 77 percent reduction in unexpected move-outs among conditionally approved residents, while providing the only industry tool available that provides real-time insights of resident performance after move-in each month before rent is due.

“We know that Buyers Access members will value the reduction in unexpected skips and evictions that our platform delivers, as well as the opportunity to offer services to existing residents at renewal who have a history of late payments,” Levitan added.

NPS Rent Assurance Expands Multifamily Footprint with Market Leaders JRK Property Holdings, Federal Capital Partners and Easlan Management

Boston, MA (PRWEB) - June 15, 2017 — Neighborhood Pay Services (NPS), the leader in rent assurance for multifamily housing industry and the originators of NPS Rent From Payroll, announced today the signing of three new leading multifamily clients: JRK Property Holdings, Federal Capital Partners, and Easlan Management.

These companies, which own and/or manage over 60,000 apartment units throughout the U.S., have deployed the NPS Rent Assurance® payroll direct deposit platform as a more effective option to higher security deposits for millions of consumers with credit scores of 650 or below, or approximately one-third of all renters. By lowering costs to obtain a rental lease, and providing an automated mechanism for improved rent budgeting, property companies are able to increase occupancy while reducing payment risk.

“As a company we’re committed to finding solutions that help more hard working families accept a rental lease without creating a financial burden to them or our communities,” notes Tom Manzo, Residential Group President at JRK Property Holdings. “By linking rent to payroll throughout the month before rent is due, we help our residents to budget their money for their largest monthly expense, which works better for everyone involved.”

While all three clients are focusing on improving rental applicant conversions, both Federal Capital Partners and Easlan Management will also be utilizing the NPS platform to assist residents who habitually pay late to avoid penalties and/or eviction.

For more information on programs that work to make more leases within the reach of a greater number of future renters, download, False Sense of Security, a recent report on how security deposits are being used across the country, and programs in place to make rental leases more affordable.

About NPS Rent Assurance
NPS Rent Assurance is the originator of Rent From Payroll and the only rent from payroll direct deposit platform providing the multifamily industry with a proven solution for building incremental occupancy with improved payment performance from conditionally approved residents. The company's simple, ‘hands-off’ program receives payroll direct deposits from a resident's employer each pay period with built-in safeguards against 'pull back' before rent is due. NPS Rent Assurance is offered exclusively through apartment leasing offices as a key component of conditional lease offers as well as a mechanism to automate work-out plans for existing residents who fall behind in their lease obligations.

NPS Rent Assurance Receives NACHA’s 2016 Kevin O’Brien ACH Network Award for Excellence in the Advancement of Electronic Payments

Award recognizes innovative uses of the ACH Network to improve delivery of financial services

BOSTON -- April 19, 2016 -- Neighborhood Pay Services (NPS), the leader in payment assurance for the Rental Housing industry, today announced that its proprietary Rent From Payroll® direct deposit platform, NPS Rent Assurance®, has been recognized by NACHA - The Electronic Payments Association® with the 2016 Kevin O’Brien ACH Network Award. The award recognizes NPS for innovation in leveraging the ACH Network with a simple solution that reduces credit and payment risk, resulting in a more financially inclusive option for improved access to quality rental housing for credit challenged consumers, and improved performance in key operating metrics for single-and multifamily property owners.

“By building a SaaS platform that capitalizes on the ACH Network to establish timely rent delivery matched with forward-looking data on payment performance, we’re changing the dynamics between property companies and renters around credit assessment and payment predictability, with better outcomes for all parties,” says Ellen S. Calmas, Co-Founder and Executive Vice President of Neighborhood Pay Services. “We’re honored to be recognized by NACHA for our success in proving out a direct deposit solution through payroll that redefines credit and payment risk based on a consumer’s willingness to better manage their payment obligations.”

Named in honor of the late Kevin O’Brien, NACHA’s 1999-2000 Chair, the award is part of NACHA’s Payments System Awards, which recognize the highest degree of achievement in the development, implementation and advancement of electronic payments. These prestigious awards celebrate excellence, outstanding accomplishments and superior leadership in innovation to further the ACH Network and were presented at the PAYMENTS 2016 Conference in Phoenix, Arizona, the premier educational event for the payments industry.

“NACHA is proud to recognize NPS Rent Assurance as the recipient of the Kevin O’Brien ACH Network Award,” said Janet O. Estep, president and CEO of NACHA. “NPS Rent Assurance has found innovative ways to meet the needs of a changing payments industry while demonstrating just how important and integral electronic payments are to everyday life.”

About NPS Rent Assurance (

NPS Rent Assurance provides a significantly lower cost option for millions of credit challenged consumers to gain access to professionally managed rental housing without draining already fragile personal savings, while also ensuring on-time lease payments after move-in. The NPS platform works exclusively through the NACHA ACH Network with direct deposit form employers and special income sources. Enrollment in the NPS program is offered by leasing professionals to consumers whose credit is below qualifying standards in lieu of additional security deposits that average $500 - $1500 and/or the need to secure guarantors. The automated NPS payment assurance platform creates stability for both the NPS customer and their landlord, resulting in retention that is twice the industry average with a >75 percent decrease in early lease terminations. NPS reporting to a national credit bureau helps consumers build or improve credit scores as another means to better function in the financial mainstream.

About NACHA — The Electronic Payments Association (

Since 1974, NACHA – The Electronic Payments Association has served as trustee of the ACH Network, managing the development, administration and rules for the payment network that universally connects all 12,000 financial institutions in the U.S. The Network moves money and information directly from one bank account to another. Through its collaborative, self-governing model, education, and inclusive engagement of ACH Network participants, NACHA facilitates the expansion and diversification of electronic payments, supporting Direct Deposit and Direct Payment via ACH transactions, including ACH credit and debit payments, recurring and one-time payments; government, consumer and business transactions; international payments, and payments plus payment-related information. Through NACHA’s expertise and leadership, the ACH Network is now one of the largest, safest, and most reliable systems in the world, creating value and enabling innovation for all participants.


Financial Burden from Increased Security Deposits Undermines Renter Payment Performance and Stability

Analysis of Nearly 250,000 Conditionally Approved Renters Finds More than 75% Are Required to Pay One to One-and-a-half Month’s Rent for a Security Deposit

BOSTON - November ¬¬¬18, 2015 - Affordability for the 65 million Americans seeking rental housing has become a greater financial burden, and not just from increasing rents. In today’s rental environment, more apartment communities are requiring individuals and families to pay increased security deposits to offset future payment risk associated with lower credit scores.

According to “False Sense of Security,” a new analysis of 247,305 conditionally approved rental applicants, nearly 66 percent are required to pay a full month of rent as a security deposit, another 12.5 percent are required to pay one-and-a-half times the monthly rent, and another 2.8 percent pay a security deposit equivalent to two months rent at lease signing. Security deposits have evolved from an effective means to reduce financial risk posed by residents damaging a unit to an increased move-in fee related to credit-worthiness and a presumed ability to pay.

“When you consider 30-40 percent of our applicants are approved with conditions, it’s apparent the demographic of renters who are living paycheck to paycheck is steadily increasing,” says Jason Whittington, vice president of business solutions for Indianapolis-based Gene B. Glick Co., a developer and property manager of more than 20,000 units in 10 states. “By reducing move-in costs for our residents and offering various lease terms and payment options we’ve been successful moving in more applicants who can fulfill the financial obligations of the lease. In our experience, requiring one to two months of additional rent as a security deposit puts the resident on poor financial footing at the start of the lease, resulting in an even higher likelihood to pay late or skip payments altogether.”

The U.S. Department of Housing and Urban Development recommends renters allocate no more than 30 percent of monthly income to housing. But for many, this rent-to-income ratio is increasing to as much as 50 percent, as rents have increased significantly faster than salaries, exponentially growing the pool of rent burdened consumers.

“The increasing cost for renters to qualify for a lease has emerged as a national issue. As more consumers face higher move-in costs and budgeting becomes even more critical given the percent of their income required to satisfy their monthly rent obligation, offering new solutions like Rent from Payroll, which provide renters with more options and assured timely rent payments is becoming more important,” says Rich Levitan, president of Neighborhood Pay Services, the company that analyzed the current status and impact of increased security deposits. “Additionally, the consistent financial performance of residents who enroll in rent from payroll programs translates into more stable resident populations, reductions in skips, evictions, lost and late rent, and positive impact to a community’s operations and profitability.”

Average Security Deposit Requirements Across the U.S.
Significant state-by-state disparities exist surrounding the average increased security deposit requirements of conditionally approved residents. Nationally, residents in the study who were screened and approved with conditions were required to pay $785 in additional deposits to qualify for an apartment lease averaging $981 in monthly rent. Not surprisingly, states with higher rents, and higher frequencies of additional security deposits for conditional applicants, present the greatest financial impediment for renters seeking quality housing.

Security Deposits

As a result, historically high rent states including California ($1,891), Massachusetts ($1,719), New York ($1,645), Connecticut ($1,364) and New Jersey ($1,280), led rankings of the top five “worst” states for conditionally approved apartment residents, requiring the highest average amounts of additional security deposits.

At the opposite range of the spectrum, the five states with the lowest security deposit requirements are Arkansas ($341), Iowa ($386), New Mexico ($391), Oklahoma and Mississippi (both $411). These states are considered “the best” places for residents who are more likely to be approved with conditions.

While state-by-state average wages may seem to provide some mitigation to the average “best” and “worst” states when it comes to the cost for conditionally approved residents to move in, data from the National Low Income Housing Coalition shows that the average American household must earn at least $19.35 per hour in order to afford a modest two-bedroom apartment without spending more than 30 percent of income to rent. As a result, one in four renter households (10.3 million renter households) can no longer afford rent based on the area median income.


Click the link to download a complimentary copy of “False Sense of Security: The Failure of Increased Security Deposits in Converting and Assuring Payment Performance from Conditionally Approved Apartment Renters.”

“Beyond the financial benefits to our communities, in our experience offering innovative solutions to help conditionally approved applicants qualify for the apartment they want to live in reaffirms Camden’s commitment to provide an unmatched living experience,” said Kip Zacharias, vice president of business services for Camden Property Trust “And a satisfied resident is more likely to renew, extend their length of stay beyond the industry average, and serve as a referral source for the community.”

About the Analysis
Neighborhood Pay Services analyzed 247,305 conditionally approved leases initiated between August 2014 and August 2015, as identified by its strategic resident screening partner First Advantage, a Symphony Technology Group Company. The leases included in the analysis represent a cross section of apartment applicants nationwide.

About NPS Rent Assurance
NPS Rent Assurance® is the originator of Rent From Payroll® and the only rent from payroll direct deposit platform providing the rental housing industry with a proven solution for building incremental occupancy with improved payment performance from conditionally approved and credit denied residents. NPS Rent Assurance is offered exclusively through rental leasing offices as a key component of conditional lease offers and a mechanism to automate rent recovery plans for existing residents who fall behind in their lease obligations.

Media Contact:
Don Canfield
LinnellTaylor Marketing
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  Download NPS reports on industry trends and innovations for improved payment performance from residents approved conditionally based on credit.

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